Shipping policy

Effective 12 November 2026

vant has not shipped yet. The first batch is planned for spring 2027; the waitlist orders first and is told the exact date by email. This policy describes how orders will work once ordering opens.

Shipping

We ship within the United States only, from a fulfilment centre in the United States.
Shipping on your first order is free if you joined the waitlist before ordering opened. Otherwise the shipping cost is shown at checkout before you pay.
Orders leave the warehouse within 2 business days and typically arrive in 3 to 7 business days, depending on where you are. You will get a tracking link by email when your order ships.
If an order arrives damaged or does not arrive, email us within 14 days of the shipping confirmation and we will replace it or refund it.

Returns and refunds

If vant is not for you, email us within 30 days of your first order and we will refund it. You do not need to send the tub back.
The 30-day refund applies once per customer, to the first order only, and covers one tub. Later orders are refundable only if they arrive damaged or wrong.
Refunds go back to the payment method you used, usually within 5 to 10 business days of our confirmation.
Founders Batch bottles are a gift with the first 500 orders and are not sold or refunded separately. If a bottle order is refunded in full, we may ask for the bottle back or deduct its cost.

Contact

primary@vantdaily.com. Include your order number and we will take it from there.